Privacy Policy

Effective Date: 2024-11-20

Leisure Days RV Group ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our websites and offline interactions, in compliance with Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect the following types of personal information from you:

• Contact Information: Name, email address, phone number, and mailing address.
• Geolocation Data: To better understand user preferences and improve localized services.
• Cookies and Tracking Data: Through Google Analytics, Google Ads, and Meta Pixel for website analytics and marketing.
• Sensitive Information: Driver’s license details for test drives or financing purposes.

We do not collect credit card or payment information, IP addresses, or device-specific information.

2. How We Collect Your Data

Your personal information is collected through the following means:

• Contact forms submitted via our website.
• Newsletter sign-ups.
• Cookies and tracking technologies for analytics and advertising purposes.
• Chatbots or customer service tools used on our website.

3. How We Use Your Data

We use the data collected for the following purposes:

• To process inquiries, bookings, or orders.
• To send marketing or promotional materials.
• To run targeted advertisements on Google and Meta platforms.

We do not use your data for automated decision-making or profiling.

4. Sharing of Your Data

We share limited information with third parties solely for marketing purposes:

• Google Ads and Meta Ads: To target potential customers with tailored advertising campaigns.
• Compliance with Privacy Practices: We ensure all third parties comply with our privacy practices.

We do not sell your data to any third parties.

5. Cookies and Tracking Technologies

We use cookies and tracking technologies, including Google Analytics, Google Ads, and Meta Pixel, to enhance website performance and target advertising.

• Cookies may collect anonymous data on website usage patterns.
• Visitors can opt out of cookie tracking by adjusting browser settings or using third-party opt-out tools.

6. Customer Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct inaccuracies in your data.
• Deletion: Request that we delete your personal information.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, please email us at Privacy@leisuredaysrv.ca.

7. Data Retention and Security

We retain your data indefinitely to ensure long-term service continuity. To protect your information, we employ:

• Data encryption.
• Secure firewalls.
• Best practices for secure data storage.

8. Legal and Compliance

This Privacy Policy complies with Canadian privacy regulations, including PIPEDA. Our websites are not specifically restricted for children, but we encourage responsible use.

9. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or Canadian privacy laws. Changes will be communicated via email to registered users.

10. Contact Information

If you have any questions or concerns about our privacy practices, please contact us at:

Email: Privacy@leisuredaysrv.ca